Diagnostic / Advanced Technician

Diagnose the cause of vehicle malfunctions and recommend/perform appropriate repairs

 Examine vehicle to identify necessary repair or maintenance items that may not be included on the repair order, and communicate to Service Advisor orTeam Leader

 Communicate with the Parts Department to obtain needed parts

 Notify Service Advisor or Team Leader immediately if additional work is needed, if work outlined on repair order is not needed, or if repairs cannotbe completed by the time promised.

Clearly and accurately document all work performed

 Follow warranty material disposition procedures. Save and tag parts of the jobs if required by the customer

 Maintain the order and cleanliness of customer cars and work areas

 Account for all center-owned tools at all times. Return tools to the proper place and in the same condition as they were received

 Minimum of 3+ years of dealer-level or large facility experience

 Can adapt and embrace change with an internal and external customer centric mindset

 Act as an advocate for teammates and have a strong commitment to technology advancement

 Possesses effective communication skills: oral, written, listening.

 Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers

•Able to use diagnostic and programming tools

 The ability to work independently with limited supervision and the motivation to continually increase product knowledge should be evident.

 Must be in UAE (Abu Dhabi – preferred)